Bug in early models#

If you have one of our early devices, there is a problem with them - after around a month the device will fill up and when you try to download the data, nothing will happen.

You can work around this problem as follows:

  • If it is not full yet.

Download the data as usual and then restart the unit by turning it off and on again. Connect as usual, but this time visit It should very quickly send you back to the normal screen you usually see. Choose “Download and Start” as usual. It will download a very small file which you can discard.

  • If is is full and download takes forever.

Restart the unit, and go to as normal to ensure you are connected. Then type in a new address to visit,

This will empty the full storage space and start logging, but you will have lost the previous data.